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Support Center
Technical help for the Mudareb app and website
Contact us
Response time: Sunday–Thursday, 9:00–18:00 (Baghdad, UTC+3). We aim to reply to every request within 24 hours.
Common requests
App bug or crash
Tell us your device model, OS version and what you were doing. Screenshots or a screen recording help a lot.
Password reset
Email us from the address on your account and an admin will issue a temporary password. Change it from your profile after signing in.
Delete my account
You can delete your account in the app under Profile → Delete account, or email us and we will remove your data.
Payments & subscriptions
Include your account email and the payment date or receipt so we can verify the purchase.
Before you write
- Update to the latest app version from your device's app store.
- Restart the app and check your internet connection.
- Include the email address linked to your account.
We will never ask for your current password or payment card details. Report suspicious messages to us immediately.